This outcome covers the various enabling functions related to finance, human resources, information technology, procurement, and general services. The ultimate goal of these functions is to support PASB efforts to advance the regional health priorities detailed in this Strategic Plan and in the Sustainable Health Agenda for the Americas 2018-2030. A continuing commitment to accountability and transparency is important not only for measuring impact, but also as a foundation of the operational model.

PASB will continue expanding, consolidating, and strengthening the PASB Management Information System (PMIS) to increase the transparency and efficiency of its use of resources, focusing on improving performance and sustainability to support the implementation of strategic priorities at all levels of the Organization and at the country, subregional, and regional levels. Emphasis will be on strengthening corporate functions at normative and compliance levels and updating policies and procedures to respond to evolving needs, provide flexibility, and increase efficiencies. PASB is committed to attracting and retaining high-level performers in the various areas of public health (reflecting the high-level commitments to diversity and gender stated in the SDGs) and to offering staff development paths to better serve global, regional, and subregional initiatives.

PASB is committed to responding to the various emerging needs associated with public health emergencies. Business processes across the Organization will be coordinated, business continuity plans will be updated, and adequate training will be provided.

Note: For further details on the scope of this Outcome, please refer to the PAHO Strategic Plan 20-25 Document.